Anglais - BUSINESS ENGLISH AS A SECOND LANGUAGE | E-Learning

Objectifs

Develop strong resume and cover letter writing skills for effective job applications
Acquire proficiency in communication through written and verbal channels
Gain a deeper understanding of workplace dynamics, customer service,
negotiation, and various job-related situations.

Programme de la formation

1. Resumes and Cover Letters
2. What is a Resume
3. Job Interviews
4. Emails
5. Meetings
6. Presentations
7. Business Reports
8. Customer Service- First Impressions
9. Telephone Customer Service
10. Negotiation
11. Dealing With the Every Day People In Your Workplace
12. Business Trips
13. Work Stations
14. Managing Up
15. Quitting Your Job
16. Annual Review Process
17. Being Late For Work
18. Types of Businesses

Validation et sanction

-

Type de formation

Non certifiante

Sortie

Information non communiquée